Shipping policy

Please allow 24-48 hours for order processing on all in-stock merchandise, any labor repairs or service adjustments may extend order processing. Diamonds listed on our both located on site and located in stores. It may take an additional 3 days to process an order. If you would like to view a particular diamond in-store we ask that you make an appointment.

Please keep in mind estimated times and our guidelines. An order processing period is separate from shipping.

All orders placed after 3:00 pm Pacific Standard Time will begin processing the following business day.

Backordered and pre-order items do not begin processing until inventory received at our fulfillment center. For further inquiries on the shipping timeline please call us at (714) 542-9000.